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  • Kelly on 2015-Jul-17 08:36:35 Kelly said

    Ac didn't work. Hot water didn't work. TV was fuzzy. No telephones, had to walk to front desk to ask any and all questions. Didn't have a "do not disturb" sign, so I requested one from front desk. The have me on that would not hang on the door because it was broke so I had to rig it with my personal paper clips and tape.
    Gift shop was out of everything I needed/wanted, even sun screen.
    Reseraunt took 45 min to cook breakfast. I was charged for coffee although it was supposed to be included with my combo meal. 20mins after we ordered, I was told they couldn't make my fruit shakes because they are out of bananas. Then when my meal was delivered they said the were out of butter for the toast and pancakes. So, I asked for syrup, they finally found some red "stuff" they tried to say was strawberry syrup. Ha! Not hardly. Also, every time I ordered a cup of brewed coffee, they would brew one cup. It would take 10 minutes so I sat there for 15 mins w nothing to drink, Everytime I drank my coffee, despite the fact I told them I would drink at least four cups. But they would only brew one cup at a time. And, I was charged for every cup.
    Absolutely the worse place I ever stayed.
    Also, the water was full of jelly fish. I was stung, and three other girls were stung in one day.
    Horrible experience. When I checked out, they charged me again for my breakfast. I argued with them but the treated me like a criminal and said I ran out on my bill. I paid for room w credit card, how can I run out. Also, I paid cash for both breakfast days. But the insisted I didn't so I had to pay again before I was allowed to leave w out the police being called.
    Absolutely the worst experience I have ever had. They ripped us off in every way. And my wife is a local girl from Iloilo. They are all crooks, extorting money however possible.
    I will never even go close to the place much less visit again. Also, the pics of the room must be from when it was first built, because they all are run down. We looked at a few before we settled on the best of the bad.
    Please save urself some grief and money, and go somewhere else. The beach is nice, but it is covered with boats so u can't swim, not to mention the jellyfish.
    Kelly
  • Hiroshi on 2016-Feb-19 09:51:41 Hiroshi said

    Kudos to you! I hadn't thhogut of that!
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